Returns & Exchanges

At Gusti Leder, we want you to be completely satisfied with your handmade leather companion. If your item isn't quite right, you can return it within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Item

  Carefully place the leather goods in their original packaging, ensuring all tags are attached and the product is protected from scratches.

• 3.
  Affix the Label

  Download and print your prepaid return shipping label from the portal and securely attach it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your parcel to the designated shipping provider and keep your receipt; we will process your refund within 14 days of arrival at our warehouse.